Shipping policy
ORDERS AND SHIPPING
* Once your order has been received you will receive an order confirmation via email.
* You will receive a shipping notification when the item has been allocated to the carrier. This notification will include your order number, a tracking reference and a shipping date.
* Please check all of your details are correct on the shipping information. Once in transit, address changes can not be made. Loth & Co do not hold responsibility for items shipped to an incorrect address.
* Any packages returned to Loth & Co due to an address error will be reshipped but at the cost of the customer.
* Packages once deemed delivered by the carrier are the responsibility of the carrier and not Loth &Co.
* Please note that once the items are dropped off for shipping, carriers can take up to 7 business days to deliver.
* For expedited/overnight shipping, please email us at: lothandco@gmail.com
* All shipping charges are from the Carrier and not inflated by Loth & Co.
CANCELLATION OF ORDER
* We endeavour to prepare your order for shipping within 24 hours or receiving it. Should you
need to cancel it for any reason please email: lothandco@gmail.com If your package has not yet been processed and prepared for shipping we may be able to cancel your
order.
